Customization on CMDB Workspace

pardhiv
Tera Contributor

I need to customize the Submit button behavior (need to reassign task to different team based on if any rejection happens) on our certification and attestation task in CMDB Workspace. 

Need help identifying where to configure the submit button and find attestation /certification records that are shown in workspace, so that I can customize them and can look for certain fields/attributes on Certification and attestation tasks.

 

pardhiv_0-1740737647925.png

 

9 REPLIES 9

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @pardhiv 

 

Do you have the required role?

 

https://www.servicenow.com/docs/bundle/yokohama-servicenow-platform/page/product/configuration-manag...

 

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Hi @Dr Atul G- LNG ,

thanks for your response. I updated my question with more info

Hi @pardhiv 

These are the declative UI action and part of Ws. You can check here

AGLearnNGrow_0-1740734394762.png

Under this application. It is not that east to find out. If you share some more screenshots, shot community can help you.

 

 

https://www.servicenow.com/community/developer-blog/declarative-actions-in-servicenow-the-complete-g...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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monalipatil
Tera Contributor

Hi Pardhive,

 

Didn't get your issue exactly ,but you can check on this table cmdb_data_management_task if any configuration is available

 

Thank You,

Monali