UI Builder Update Record
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‎03-03-2025 03:04 AM
I'm trying to update the field state of the table sn_custormerservice_vendor to awaiting info in UI Builder. I'm using the global data resource Update Record. The problem is the field state is read-only and the data resource can't update a field read-only. There is any way I could achieve this, maybe call a server script that can update the field ignoring the read-only. Or maybe from the UI Builder set the read-only field to false for a moment.
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‎03-03-2025 03:38 AM
How are you updating it? Do you have a UI action or does it need to be on the field itself? If it's the field, just make it not read only. If there are ACLs preventing wo write to the field, you need to adjust those.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
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‎03-03-2025 03:45 AM
Its from a UI Action, the user shouldn't is able the modify the state manually, but it should change when they send an email from the CSM Workspace.
This is how i update it.