Customization on CMDB Workspace
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-27-2025 12:13 AM - edited 02-28-2025 02:15 AM
I need to customize the Submit button behavior (need to reassign task to different team based on if any rejection happens) on our certification and attestation task in CMDB Workspace.
Need help identifying where to configure the submit button and find attestation /certification records that are shown in workspace, so that I can customize them and can look for certain fields/attributes on Certification and attestation tasks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-27-2025 12:38 AM
Hi Pardhiv,
Didn't get your exact issue, but you can check cmdb_data_management_task table to see if any configuration is available
Thank you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-27-2025 08:07 PM
Hi, Thanks for the info. updated my question
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-03-2025 03:26 AM
-Not sure whether it is possible to update submit button.
-You can get data manager tasks in cmdb_data_management_task table
-To see for attributes of policy > go to management > data manager policy there you can see all the attestation, certification policies
Thank you
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2025 02:10 AM - edited 02-28-2025 02:11 AM
This is what I'm looking for , I need to customize the behavior of this button to look at attestation results and reassign task during submission
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-28-2025 02:26 AM
Yes, mate, these are declarative UI actions. You can find them mostly in Form Action.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************