Customize PDF Export
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11-27-2019 06:29 AM
When you go to an incident and let's for argument sake say that it contains 127 work notes (which is a lot, I know). When you click Export then PDF (portrait). It exports all of the information for the incident.
What I'm trying to figure out how to do is totally remove a section. I my case I have included a small incident export that shows everything on it. I have circled the section I do not want in the PDF.
I have tried to use the filter on the Activities out and it does not matter if I check or uncheck them the PDF comes out the exact same.
In the this image, this is the section I would like to remove. (Circled section I need to make disappear )
Could someone maybe let me know if it's possible to remove entire sections of the PDF reports.
I have looked at System UI -> UI Context Menus -> Export -> PDF and can't seem to find a way to remove a section. Don't know if it's a Condition or not. Can't locate anything in the Documentation but still looking.
Any help would be appreciated greatly! ( I also uploaded the exported incident showing the full document from the image above)
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03-04-2021 03:07 PM
I know this is a year old but all you need to do is make a new view and take out what you want and them add a new URL with what you want
https://<instance-name>.service-now.com/<tablename>.do?PDF&sys_id=<add the record sys_id>&sysparm_view=<view name>
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11-06-2024 08:36 AM
I have a similar issue, I need the name of the file to be the record number instead of the table name. any help ?
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11-06-2024 10:36 AM
This is very late, but just posting a note that the View the form is currently loaded on contains the fields that will be in the PDF. So if you don't want a certain field to appear, it will need to be removed from the view.