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Customize "Related Items" fields

Kevin163
Tera Contributor

I was wondering if anyone knows how to customize the fields showing in the "Related Items" section (Task Relations Formatter). We want to just have the Number, Short Description, and State rather than what currently shows. My only idea of a solution is to manually add it in the task_relation_item ui macro, but there has to be a way to change what shows rather than make another call for each item.

For clarity, this is the general output in the formatter: 

find_real_file.png

1 ACCEPTED SOLUTION

Srinivasulu Lag
ServiceNow Employee
ServiceNow Employee

Hi Kevin,

Please follow below thread for solution.

https://community.servicenow.com/community?id=community_question&sys_id=6ea443e9dbd8dbc01dcaf3231f9619e3

Please Mark Correct/helpful, if applicable.

Thanks,

Srinivasulu Laggala

View solution in original post

3 REPLIES 3

JP - Kyndryl
Kilo Sage

Hi Kevin,

When you see the list of the related items,  use the right mouse on one of the column labels and do Configure > List Layout.

 

Regards.

JP

Regards,
JP

That would not work for related items section, just for related list. Related items is a formatter (using ui macros) and not a list.

Srinivasulu Lag
ServiceNow Employee
ServiceNow Employee

Hi Kevin,

Please follow below thread for solution.

https://community.servicenow.com/community?id=community_question&sys_id=6ea443e9dbd8dbc01dcaf3231f9619e3

Please Mark Correct/helpful, if applicable.

Thanks,

Srinivasulu Laggala