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Customize Unique Alert Message

MafaldaM
Tera Contributor

 

Hey everybody, 

Does anyone knows how to change this alert? 

I've tried to find it on the community, but so far without lucky. 

Thanks

MafaldaM_1-1784721133955.png

 

 

 

3 REPLIES 3

Animesh Das2
Mega Sage

Hi @MafaldaM,

It looks like an OOB message which is coded internally inside ServiceNow and we cannot modify these messages. Neither it's recommended to do any modification.

You probably raise a case with ServiceNow support in case you need to provide justification to your client what the support says.

 

If this address your question, please don't forget to mark this response correct by clicking on Accept as Solution and/or Kudos.

You may mark this helpful as well if it helps you.

Thanks, 

Animesh Das

Ankur Bawiskar
Tera Patron

@MafaldaM 

how and on which form this is coming?

share steps

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Tejas Adhalrao
Kilo Sage

hi @MafaldaM  ,

On which table does this message appear?

Does it occur when creating a new record or updating an existing one?

If possible, could you share a screenshot of the entire form (including the URL or table name)?

 

If you found my solution helpful, please mark it as Helpful and Accept Solution.

thanks,

tejas😊