Customized models in Task Intelligence to predict specify number of Assignment groups

rohith1411
Tera Contributor

Hi folks,

I have been recently working with and exploring Task Intelligence for ITSM.

Problem:

I want to create 2 separate models to predict specific number of assignment groups based on the location of the user.

So, can I have multiple models predicting same field and select the model through some scripts based on the user input?

 

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