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05-21-2025 05:15 AM
I have created a select box with fields like Production, Staging (SQA), and QA. After saving it, I changed the type to a list collector. However, in the form view, the items are displayed in alphabetical order (Production, QA, Staging). I want the items to be displayed in a specific order: first Production, then Staging, and finally QA. The order is not working as expected. How can I customize the order of items in the list collector to achieve this?
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05-21-2025 05:45 AM
It worked for me using this variable attributes
ref_ac_order_by=order
Variable config
Before: when I didn't add the variable attribute
After: Added variable attributes It showed me correct order
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-22-2025 06:32 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-21-2025 05:19 AM
Would you mind closing your earlier questions by marking appropriate response as correct?
Members have invested their time and efforts in helping you.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-21-2025 05:20 AM
how did you configure it?
the choices are coming from where?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-21-2025 05:24 AM
Firstly I Manually created the three choices in select box and changed type to List Collecter
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05-21-2025 05:45 AM
It worked for me using this variable attributes
ref_ac_order_by=order
Variable config
Before: when I didn't add the variable attribute
After: Added variable attributes It showed me correct order
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader