Hi,
I wan to customize the related search which is present on incident form.
To be precise, i want to remove few search options as highlighted in below screen shot. Please suggest me on this. Thank You!
Thank you!
Regards,
Ganesh
Hello,
Please do the below:-
Go to Search Context
Then open the Search Context for incident deflection
In the incident deflection you will have an related tab of additional resource configuration
Click on the Edit and remove the option which you do not want and save it
Please mark answer correct/helpful based on Impact
Hello,
Please do the below:-
Go to Search Context
Then open the Search Context for incident deflection
In the incident deflection you will have an related tab of additional resource configuration
Click on the Edit and remove the option which you do not want and save it
Please mark answer correct/helpful based on Impact
