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01-29-2025 02:43 AM - edited 03-10-2025 04:20 AM
How to show a pop up video on loading the form?
Like this in the image below?
Note - I activated the 'Now assist for creator' plugin. When I opened the business rule, I saw that popup with a video in it.
So I am looking for details on how it can be implemented 🙂
Solved! Go to Solution.
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01-29-2025 04:38 AM
Hello @Suggy
In my PDI I tried this check this if it helps you.
First, I added an attachment over any dummy record in platform I added video on PRB record.
Created a UI Page Named as "Video_Popup_Content" and HTML code as below
<html>
<head>
<title>Video Player</title>
</head>
<body>
<video controls="controls" width="100%" height="400">
<source src="/sys_attachment.do?sys_id=2910034fc397d210d9d679ec0501315b&view=true" type="video/mp4" />
</video>
</body>
</html>
Last a onload client script on incident table.
function onLoad() {
//Type appropriate comment here, and begin script below
var modal = new GlideModal('Video_Popup_Content'); // Matches the UI Page name
modal.setTitle('Training Video');
//modal.setPreference('videoUrl', videoUrl);
modal.setWidth(800); // Adjust width as needed
modal.render();
}
Now when record load on the screen it shows video as showcased by you here is screenshot:
Note: Have attached GIF file to see working rather seeing only static screenshot.
Also, you can enhance more in UI Page on basis of your requirement.
If my response has helped you hit helpful button and if your concern is solved do mark my response as correct.
Thanks & Regards
Viraj Hudlikar.
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01-29-2025 03:04 AM
it's a external video file hosted on some other server?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-29-2025 03:10 AM
Hi @Suggy
As a content creator, there are video editing and recording software tools available that help convey or display messages through dynamic videos to users. This topic is unrelated to ServiceNow.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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01-29-2025 03:15 AM
not possible to load external videos or external links within iframe html tag if you are planning to use UI page to render the popup
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-29-2025 03:30 AM
@Ankur Bawiskar @Dr Atul G- LNG I have updated my question with details on how it appeared. Can you please have a look