Dashboard data not visible to user

Ramakrishna6
Tera Contributor

I created new dashboard and shared to one user. But user is unable to see data in dashboard. Data is showing empty and dispalying message: "Report visible only to a specific user or group"

Plese suggest how to overcome this.

1 ACCEPTED SOLUTION

SanjivMeher
Kilo Patron
Kilo Patron

Even if you share the dashboard, any report in the dashboard also needs to be shared.

Please check the report and share the report as well. Following link can help you about how to share reports

https://developer.servicenow.com/dev.do#!/learn/learning-plans/quebec/new_to_servicenow/app_store_le...

 


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5 REPLIES 5

SanjivMeher
Kilo Patron
Kilo Patron

Even if you share the dashboard, any report in the dashboard also needs to be shared.

Please check the report and share the report as well. Following link can help you about how to share reports

https://developer.servicenow.com/dev.do#!/learn/learning-plans/quebec/new_to_servicenow/app_store_le...

 


Please mark this response as correct or helpful if it assisted you with your question.

Ruchit
Mega Sage

Hi Ramakrishna,

 

You still have to share that specific report with the user/group to make them available.

Ruchit_0-1671731055242.png

 

** Please mark this as correct if my answer helped user question**

Cari3
Tera Contributor

This still does not work for me.  I have shared the report with individual user and with the group the users are in and the dashboard.  Why would the user not be able to see the report in the dashboard?  I don't have any restrictions or favorites or views just for me on the report or dashboard.

The user should also have at least read access to the Table.


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