Dashboard data not visible to user

Go to solution
Ramakrishna6
Tera Contributor

‎12-22-2022 09:35 AM

I created new dashboard and shared to one user. But user is unable to see data in dashboard. Data is showing empty and dispalying message: "Report visible only to a specific user or group"

Plese suggest how to overcome this.

0 Helpfuls
  • 3,005 Views
1 ACCEPTED SOLUTION

Go to solution
SanjivMeher
Kilo Patron
Kilo Patron

‎12-22-2022 09:43 AM

Even if you share the dashboard, any report in the dashboard also needs to be shared.

Please check the report and share the report as well. Following link can help you about how to share reports

https://developer.servicenow.com/dev.do#!/learn/learning-plans/quebec/new_to_servicenow/app_store_le...

 


Please mark this response as correct or helpful if it assisted you with your question.

View solution in original post

0 Helpfuls
5 REPLIES 5

Go to solution
AndersBGS
Tera Patron
Tera Patron

‎12-22-2022 10:16 AM

Hi Ramakrishna,

 

even though you have shared a dashboard whit a specific user, normal reports still need to be shared separately directly from report builder.  You can choose to share to single user, group of users or all users (depend on your own report access level).

 

performance analytics widgets didn’t need to be shared separately.

 

if my answer have helped you in achieving a solution, please mark my answer as helpful and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

0 Helpfuls