Dashboard drilldown shows different results

BPavlovich
Tera Contributor

On a dashboard bar chart that shows the teams total task volume by date I noticed the drilldown results dont match.

In one example if you hover over the blue section it displays 262 open tasks although when you click on it to drilldown it only shows 53. There are multiple ones that have this same issue but not all of them.  

 

Any ideas on how I could fix this?

 

graph diff results.PNG                            task bar chart settings.png

2 REPLIES 2

HIROSHI SATOH
Mega Sage

Permissions and ACLs: The drill-down report might be influenced by access control rules (ACLs) that restrict the records visible to you. Ensure the permissions for viewing records are the same for both the bar chart and the drill-down data.

AndersBGS
Tera Patron
Tera Patron

Hi @BPavlovich ,

 

Have you seen in the list of records if it's stated that some have been filtered out due to restriction?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/