I've created a case with ServiceNow about this issue but wanted to reach out to the community to see if they're experiencing this issue and possibly found a way to resolve it.
Since upgrading to Zurich and Platform Analytics on Friday, December 5, we've come across an issue with ServiceNow reverting back to the previous dashboard after clicking into a record from the list view report.
Here's an example: If my default dashboard upon loading is set to Dashboard A but I change it to Dashboard B and click into a record from the list view from a report, then select the back button in ServiceNow (not the browser's back button), it will revert me back to Dashboard A instead of showing me Dashboard B.
The only way around this is selecting Dashboard B, refreshing the browser, selecting a record, clicking the back button. This directs me back to Dashboard B, but everyone shouldn't have to do that in order for it to work as expected. This is happening regardless if we click into a record and immediately click back (<), Save, or Update.
