Dashboard Static Block Issue

kcouvillon
Tera Contributor

I have a strange issue that popped up. We have a departmental shared dashboard that everyone uses. One of the higher ups shows different content in some of the areas, such as a content block where we update names of individuals. When updating the dashboard (which he has rights to edit), it also does not update the dashboard for the others. It is not a clone, it is the same dashboard everyone else uses. He has the same, even more, roles than the others who see what they should be seeing.

 

SUPER STRANGE: I went to the content block to view the record, and opened the same content block while impersonating him, and they are different. When I say the same record I mean same sys_id and everything. When I go to the portal page it also does not show the dropzones, nor can he see the dropzone record. It is like the dashboard is stuck on an old version or something.

 

Any ideas?

1 REPLY 1

luffy3478
Tera Guru

the dashboard might be converted from a homepage.