Dashboard Visualizations are blank

Elana
Tera Contributor

Hello Everyone,

My dashboard's visualizations (pie,vertical bars and etc) tiles are showing as blank in my work instance, although everything was working fine weeks ago, can someone explain the issue here? and how to resolve it?

Elana_0-1780567635228.png

 

11 REPLIES 11

Dr Atul G- LNG
Tera Patron

Try repair the plugin

 

Platform Analytics

App id: sn_app_analytics_w

 

 

Data visualizations

App id: sn_par_vis_base

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Thank you for replying!
I've tried it now but the issue isn't fixed, do you have any other suggestions?

Hi  

 

In the context of troubleshooting a dashboard's layout, navigate to par_dashboard_cache_list.do to open the PAR Dashboard Metadata Caches table. Delete a dashboard's record on this table to regenerate the cache.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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But the par_dashboard_cache table is empty for me, is that ok?