Dashboard Visualizations are blank
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4 hours ago
Hello Everyone,
My dashboard's visualizations (pie,vertical bars and etc) tiles are showing as blank in my work instance, although everything was working fine weeks ago, can someone explain the issue here? and how to resolve it?
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2 hours ago
log a case to now support in this case @Elana
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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4 hours ago
Hi @Elana
- If the dashboard still does not display any content, locate the dashboard's sys_id or name in the par_dashboard_cache table and delete the corresponding record.
- Navigate to cache.do in the instance and clear the system cache.
- Log out of the instance, then sign back in.
- Verify whether the dashboard content is now loading correctly.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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2 hours ago
Thank you for replying!
The par_dashboard_cache table is empty for me
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2 hours ago
how it's showing in your actual instance? screenshots please
did instance get recently upgraded?
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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2 hours ago