Dashboards
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an hour ago
We have a requirement and I want to check with you about what is the best way of doing it. We have different users who have access to different dashboards. Everything is associated with SOW.
Agent 1 has access to Dashboard 1
Agent 2 has access to Dashboard 2
They both have different roles.
The default dashboard in SOW is lets say Dashboard 1.
So when Agent 2 opens SOW they see Access Denied.
Instead I was to set Dashboard 2 as default for agent 2.
Is this possible to do without creating separate landing pages for each role?
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an hour ago - last edited an hour ago
Users with any role can restrict access by role to any dashboard that they have created. The user also needs whatever roles are necessary to access the specific data on the dashboards.
refer ServiceNow Documentation: Dashboard permissions
Check this post as well : What is that Restrict to roles in a Dashboad Panel?
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46m ago
User has specific role and the dashboard has been shared. The requirement is, when they loginto SOW, based on their role different dashboards should be displayed.
