Data Certificate Reminder email

[srimant]

Hi

when any certificate executes a mail is automatically send to the assignee. If the assignee does not certify for some days then one reminder mail is sent. I want to know the below about the resend email configuration in data certificate.

1. Where the automatic mail is configured when any data certificate schedule executes

2. Is there any workflow or any notification configured there for reminder email notification when there is 50 % , 75 % times elapsed, if yes where can i see.

3. Can we change the workflow logic of the  50 % , 75 % times elapsed part.

4. Can we send the reminder email as per our own timeline?

Thanks,

Srimant

[Rohit Kaintura]

Yes you can change the workflow according to your requirement.

Just goto wf_workflow table and search all workflows attached to your table.

A workflow might be triggering this.

But this can also be a scheduled job also.

So, also search it in scheduled jobs table.

Please mark my answer correct and helpful if my answer helped u. Thank you.

[manojn_cse]

Thanks for the details.

Workflow "Certification task escalation" checks for pending time and triggers Events 🙂 

Helpful answer 🙂

[srimant]

Hi 

Is the workflow sending any mail notification if either 50% or 70% time elapsed? How can we check that?

Can we configure the sending of email reminder as per our own requirement?

Thanks

[Rohit Kaintura]

Hi srimant,

Yes we can do that.

You can take reference of out of the box workflow 'SLA notification and escalation workflow' which is on task_sla table.

Only you have to put a timer activity for achieving this.

Please mark my answer correct and helpful if my answer helped u. Thank you.