Data certification task: Status in progress, Percent complete 100
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03-21-2023 02:38 PM
Hi all
We are running into 2 issues wrt data certification tasks.
1. There are few data cert tasks which are active = true , however percent complete is 100
2. There are few certification tasks which are stuck at ~98%, ~99% even though all certification elements have been completed.
Has anyone seen this behaviour with data cert tasks?
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01-26-2024 09:40 AM
Also seeing similar behavior
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01-27-2024 11:05 PM
Hi @dvelloriy ,
Both of the issues described here might be due to the invalid elements in the certification tasks. To resolve the issue click on the "Clean up invalid elements" related link in the affected certification tasks. Only users with the role "certification_admin" and admins can view the related list.
Please mark the answer as helpful, if the solution works.
Thanks,
Gummagatta Harshavardhana
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01-28-2024 08:36 AM
Log a case to SN via Now Support.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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