why some data changes is not captured in the update set

[Abhilasha G T]

Hi Team,

I want to know the exact reasons why some data changes/user generated data like incidents, groups, roles etc..  in ServiceNow is not captured in update set. can any one please let me know the reason.

Regards,

Abhilasha G T

[Sonam_Tiwari]

Hi @Abhilasha G T ,

Update sets do not capture records from those tables which do not have update_synch attribute or which are not extending the sys_metadata.

It makes sense as you would not want to capture this transactional data or any sort of task based records in update sets as there are other ways to do it. You can always pull xmls if needed.

You can refer - https://docs.servicenow.com/bundle/vancouver-application-development/page/build/system-update-sets/r... for a better understanding.

[shubhamdubey]

Hi @Abhilasha G T

As per the servicenow documentation all the configurational data gets captured in update set and all the transactional data is not captured into the update set. 

All the configuration is get stored in [sys_update_xml ]table.

Roles are captured in update set.

F

For more details follow the official documentation

https://docs.servicenow.com/bundle/vancouver-application-development/page/build/system-update-sets/c...