Data Filtration - Restrict records for one assignment group

[scott barnard1]

I would like to restrict the visibility of incidents for one particular group.

Group A - Can see only the incidents assigned to that group and no other incidents.

Other Groups - Can see all incidents

A lot of the examples show how to exclude the group tickets from other but I don't seem to be able to achieve it the other way around. I saw the Tech Episode with Chuck Tomasi and co on Data filtration and it seems they kinda skirted around this as it was new code back then.

Anybody achieved this scenario with data filtration

[Sayali Gurav · Accepted solution]

Hi @scott barnard1  below community articlen will help you for use case:

https://www.servicenow.com/community/developer-forum/how-can-i-limit-an-assignment-group-to-view-onl...

Please mark as "Correct" or "Helpful" if applicable.

Thanks & Regards,

Sayali Gurav

[Sayali Gurav · Accepted solution]

Hi @scott barnard1  below community articlen will help you for use case:

https://www.servicenow.com/community/developer-forum/how-can-i-limit-an-assignment-group-to-view-onl...

Please mark as "Correct" or "Helpful" if applicable.

Thanks & Regards,

Sayali Gurav

[scott barnard1]

Hi Sayali

Thanks for the prompt reply. I was looking for a more scaleable low code solution but the query business rules answers the immediate need.

Thanks

[DineshS · Accepted solution]

@scott barnard1 see if the below post helps with your low code objective and data filtration. Although the example is for an API scenario, the same concept should work for your use case too

https://www.servicenow.com/community/developer-forum/data-filtration-practical-use-case-with-apis/td...