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‎04-08-2025 10:14 PM
Could you please advise if there is any way to mask data within tables in our ServiceNow DEV instance?
We are currently running a project that requires granting offshore users access to the DEV instance to carry out development.
Our primary concern is ensuring sensitive data is not exposed while still allowing offshore teams the necessary access to perform their development tasks.
Eg:-
Internal incident, change, and problem records
Contract records
knowledge articles
Attachments
Solved! Go to Solution.
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‎04-08-2025 10:45 PM
Hi @attanhes ,
Assuming you are going to give them admin access the domain separation won't work as admin role contains role the domain_admin role.
The sensitive data should never exist in the dev environment, that information should be excluded in the clones. or should be cleaned up post the clone using clone cleanup scripts.
Please mark my answer as helpful/correct if it resolves your query.
Regards,
Chaitanya
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‎04-09-2025 02:31 AM
Thank you so much.
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‎04-15-2025 03:31 PM
Thanks, Chaitanya. I’ve figured out a solution, cloning only the configuration (without any sensitive data) to one of our sandbox instances to run the project make this work.
