Data Policy Issue

[DEEPAK KUMAR SI]

Hi Dev's,

Need help in mitigating one error while approving an particular RITM submitted by catalog item.

Moment I click on APPROVE, is throws below error

Although, RITM is getting approved and also fields mentioned in the screenshot is not empty on RITM.

Any suggestions ?

I went to different articles and suggestion on community but unable to understand it......

[Mark Manders]

Is this data policy on the ritm, or on the approval record?

[Dr Atul G- LNG]

Hi @DEEPAK KUMAR SI 

I think you need to check the data policies one by one on RITM and Approval Table. 

[Sohail Khilji]

Hi @DEEPAK KUMAR SI ,

This is because of  Business rule on approval table the logic inside the BR is Querying the sc_req_item table without any valid query. check for the relevent busienss rule and fix the BR to fix the datapolicy issue.

i hope this helps...