I have a list collector in my catalog, I have selected table as incident so it will show all the inc

[kiran kumar m1]

I have a list collector in my catalog, I have selected table as incident so it will show all the incident record numbers , I have selected a default value and I want to make it read only how can I achieve this ?

[Harish KM]

Hi @kiran kumar m1 you can put the default value and make that field readonly using UI Policy.

[kiran kumar m1]

I have done it through UI policy , its coming up like that .  

[Arun_Manoj]

Hi @kiran kumar m1 ,

To set a default value for a List Collector field in a ServiceNow catalog item form, you'll need to define the default value within the catalog item record. Here's how you can do it:

1. Navigate to Catalog Item Configuration:

   • Go to Service Catalog > Catalog Definitions.
   • Open the catalog item for which you want to set the default value for the List Collector field.

2. Set Default Value:

   • In the catalog item form, find the List Collector field.
   • Configure the default value by either selecting a specific value from the available options or entering a default value manually.
   • Save the catalog item record.

3. Test the Default Value:

   • Test the catalog item by requesting it as an end-user to ensure that the List Collector field is pre-populated with the default value when the catalog item form loads.
   •  
   • Please mark it as Helpful, if the solution is fine.

 Thanks

Arun

[kiran kumar m1]

its working, but I am getting this kind of view after keeping it on read only 

but I want it to be in read only and also i can able to add few more records to it like this  

is this possible ?