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Data uploap running on behalf of the person who created the data source.

HrishabhKumar
Kilo Sage

Hi I need some assistance in the following:

Current condition - 

I have created a attachment(excel sheet) type data source to upload data. when someone adds an attachment in the data source and loads the data, the updated or created by field is populated with my name "hrishabh.kumar" in all the records with is added.

 

Requirement -

I need the way to configure this so that when anyone uploads data using the data source, created by or updated by should be populated by his/her name or system name.

I even have one question : If for some reason my account is deactivated form the instance, will the data source still work?

 

Thanks for the solution in advance.

 

5 REPLIES 5

Hi @HrishabhKumar ,

 

Yes, it will work even if the data source created person has been removed from the ServiceNow instance.

 

Data sources don't depend on the person who created the data source. Once users decide to use a data source, their name will be used for record creation and updating records in ServiceNow. 

 

Please mark my answer as correct and helpful if it works for you.

 

Regards

Moin