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09-29-2025 01:53 AM - edited 09-29-2025 02:15 AM
Hi ,
Can anyone guide me on problem migration utility what its for and why its used ??
thankss
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09-30-2025 11:05 PM
My thoughts
-> Since you said it didn't show data when you click Try it -> then do you have data in your tables (RITMs have approval records and those RITMs have SC Task with them)
-> It all depends whether you want to join sc_task or not => based on customer requirement
I shared solution already for this couple of years ago and it worked fine
-> Try to re-order the View tables as per below
Help With Database View (RITM-Approvals/SCTASK-Assignment Groups)
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-29-2025 06:07 AM
Things to check
1) Add RITM field as view field under sc_task table
2) Add "Approval for" as view field under sysapproval_approver table
Did it show records when you clicked Try it?
If yes then it should show data in the Reporting
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-29-2025 06:18 AM - edited 09-29-2025 06:20 AM
No it did not show the data (using try it) after adding the condition
also one question
is it good practice to create new database view foe the catalog task .. only
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09-30-2025 10:55 PM - edited 09-30-2025 11:04 PM
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09-30-2025 11:05 PM
My thoughts
-> Since you said it didn't show data when you click Try it -> then do you have data in your tables (RITMs have approval records and those RITMs have SC Task with them)
-> It all depends whether you want to join sc_task or not => based on customer requirement
I shared solution already for this couple of years ago and it worked fine
-> Try to re-order the View tables as per below
Help With Database View (RITM-Approvals/SCTASK-Assignment Groups)
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-30-2025 11:14 PM
Would you mind closing your earlier questions by marking appropriate response as correct?
Members have invested their time and efforts in helping you.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
