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09-29-2025 01:53 AM - edited 09-29-2025 02:15 AM
Hi ,
Can anyone guide me on problem migration utility what its for and why its used ??
thankss
Solved! Go to Solution.
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09-30-2025 11:05 PM
My thoughts
-> Since you said it didn't show data when you click Try it -> then do you have data in your tables (RITMs have approval records and those RITMs have SC Task with them)
-> It all depends whether you want to join sc_task or not => based on customer requirement
I shared solution already for this couple of years ago and it worked fine
-> Try to re-order the View tables as per below
Help With Database View (RITM-Approvals/SCTASK-Assignment Groups)
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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09-29-2025 02:00 AM
Can you keep order for sc_req_item to 100 and update sysapproval_approver order to 200 and try again.
Also use underscore '_' for where clause rather than dot '.', refer below for sample
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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09-29-2025 02:29 AM
also
i want to join 3rd table as well called sc_task.
and show approver for the each sc_task as well
will condition be the same ??
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09-29-2025 02:33 AM
Yes, since approver is common field across the tables you should be able to make it work. Make sure to define the order sequentially and where clause correctly.
Below is a sample configuration for 3 tables in database view
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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09-29-2025 04:56 AM
Hi @Bhuvan ,
below i am trying to add the approver column for the catalog task as well along with the ritm records for this i have created below queries
above is the condition i am using it for joining 3 tables
here but when i try to run it i am not getting any data for the report
as shown below
am i missing something here ?
do help !!
thankss
