Hi, I am new to SN, my requirement is to deactivate(set = false) to all OOB ITSM email notifications.
I am trying through fix script on notifications table:
var gr = new GlideRecord('sysevent_email_action');
gr.addQuery("active", true);
gr.addQuery("category" , "IT Service Management");
gr.query();
while (gr.next() ) {
gs.info(gr.next());
gr.active = false;
gr.update();
}
But after running the script only few notifications are setting to "Active" as false. Don't know why.
Can anyone help what is wrong in it ?
I want to make all notifications deactivate(as false), whose category is "IT Service Management" and Active is True.
Thanks in Advance.
