Deactivating old workflow and activate the new workflow
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04-12-2023 03:20 PM - edited 04-12-2023 03:22 PM
We have got the requirement to change the existing workflow. So we created new workflow and did the configuration and it is time to move the new workflow to production. Because of this, we need some clarification regarding the new change workflow
1. We don't want old workflow to be triggered on new change requests once the new workflow is moved to prod. How can we achieve this?
2. We dont want to see any workflow changes for old requests which were created before new workflow is moved . It means even after we move the new workflow the old workflow should run on Old change request.
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04-12-2023 05:46 PM
Hi, this is OOB behavior for different versions of the same workflow.
Once an old version of the workflow is inactive it will not be triggered and will not generate workflow contexts for new tasks, but existing workflow contexts will continue to run until they reach completion.
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04-12-2023 06:05 PM
1) Please ensure that the old workflow is deactivated or removed from production.
2) Please ensure that the conditions that will trigger it are mentioned in the workflow.
When you deploy the New workflow in production, it will automatically detect when someone submits a change request and it will not attached to previous requests
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