Decision, Action, Change Request are not visible on project Status Report

Drishti · ‎01-19-2023

Hi Community,

Decision, Action, Change Request are not visible on project Status Report, although project have these record in related list.

Please guide where to investigate.

Thanks!

Nootan Bhat · ‎01-20-2023

Hi @Drishti,

Few things to note down here:

1) RIDACs will be displayed only if Show on status report check box is checked in these records.

2) Only those RIDACs which are created before status report creation will only be displayed in the status report view. reason being, when status report is created, system will create a baseline which will include those RIDACs (Show on project status clicked) or project tasks information which were present at that time.

The details which you see in project status report is from the baselines rather than the live data.

You can go to tables and search all the tables which contains the name baseline. You can see the baseline tables for Status report and RIDAC tables.

let me know if it helped.

Thanks

View solution in original post

Hanumath Bhagav · ‎01-20-2023

@Drishti

when you configure this report, Please check the related list conditions while configuring the report were you able to see the required data or not .

Before you begin

Roles required: itil, report_user, report_group, report_global, report_admin, or admin. To create a meaningful report, you must have the right to access the data you want to report on.

Please mark my answer helpful if it helps you in any way.

Drishti · ‎01-20-2023

I tried in PDI, there also its not working.

Hanumath Bhagav · ‎01-20-2023

@Drishti

https://www.servicenow.com/community/platform-analytics-forum/reporting-using-multiple-related-list-...

Please check this link , may help you .

Drishti · ‎01-20-2023

@Nootan Bhat
Will you please provide some insights from your end.