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Decision Builder Conditions

F_bio Santos
Kilo Sage

Hi everyone, Im trying to use the "Decision Builder" to create "RITM's" when an email with certain "subject" is received, Im trying to use this instead of inbound email actions.

I created a record on the "sys_email" table with the subject to use as test in the flow where Im using the decision table, but for some reason, it is evaluating as "false", this is my first time using the "Decision Builder", can someone help with this?

 

I will leave some images attached to this question with the flow and the desicion builder.

2 REPLIES 2

GlideFather
Tera Patron

Olá @F_bio Santos,

as tuas capturas da tela não são legíveís por sejam demais pequenos, por favor carrugue-as novamente..

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This reply is 100 % GlideFather and 0 % AI

Done