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Decision Builder Conditions

F_bio Santos
Kilo Sage

Hi everyone, Im trying to use the "Decision Builder" to create "RITM's" when an email with certain "subject" is received, Im trying to use this instead of inbound email actions.

I created a record on the "sys_email" table with the subject to use as test in the flow where Im using the decision table, but for some reason, it is evaluating as "false", this is my first time using the "Decision Builder", can someone help with this?

Decision Builder Example:

F_bioSantos_0-1759770208351.png

 


"Sys_email" record:

F_bioSantos_1-1759770208359.png

 


Flow:

F_bioSantos_4-1759770240986.png



Flow Test:

F_bioSantos_3-1759770208339.png

 

 

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