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‎07-04-2024 07:59 PM
Hi, all
I customized Unified Navigation App on UI Builder and set the value "/now/nav/ui/home" to glide.login.home system property.
Whne users with admin role login to the instance this page is displayed.
However when users with itil role login Service Operations Workspace is displayed.
How can I configure to display same landing page for all users?
Thanks
Solved! Go to Solution.
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‎07-07-2024 10:19 PM
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‎07-04-2024 09:03 PM
Hi @shun6,
To ensure all users are redirected to the same landing page upon login, follow these steps:
Set the glide.login.home Property:
- Go to System Properties > UI Properties.
- Set glide.login.home to /now/nav/ui/home.
Check for Role-based Redirections:
- Look for any script includes or UI policies that might redirect based on roles. Modify them if necessary.
Update User Preferences:
- Navigate to System Definition > Script Background and run:
var userPrefGR = new GlideRecord('sys_user_preference');
userPrefGR.addQuery('name', 'homepage');
userPrefGR.query();
while (userPrefGR.next()) {
userPrefGR.value = '/now/nav/ui/home';
userPrefGR.update();
}
By setting the glide.login.home property and checking for any custom redirections or user preferences, you can ensure all users are directed to the same landing page.
Thank you, please make helpful if you accept the solution.
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‎07-04-2024 09:08 PM
Hi @shun6 ,
That's the right path you have chosen to make it default.
but, You will not see the new landing page until you log out and log back in again. ask the users to do so.
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‎07-04-2024 10:17 PM
@Community Alums
Thanks for your reply.
I tryed log out and log back, but Service Operations Workspace is still displayed.
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‎07-07-2024 10:19 PM