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Default Landing Page Question

shun6
Giga Sage
Giga Sage

Hi, all

I customized Unified Navigation App on UI Builder and set the value "/now/nav/ui/home" to glide.login.home system property.

Whne users with admin role login to the instance this page is displayed.

However when users with itil role login Service Operations Workspace is displayed.

How can I configure to display same landing page for all users?

 

Thanks

1 ACCEPTED SOLUTION
4 REPLIES 4

Yashsvi
Kilo Sage

Hi @shun6,

To ensure all users are redirected to the same landing page upon login, follow these steps:

  1. Set the glide.login.home Property:

    • Go to System Properties > UI Properties.
    • Set glide.login.home to /now/nav/ui/home.
  2. Check for Role-based Redirections:

    • Look for any script includes or UI policies that might redirect based on roles. Modify them if necessary.
  3. Update User Preferences:

    • Navigate to System Definition > Script Background and run:

 

var userPrefGR = new GlideRecord('sys_user_preference');
userPrefGR.addQuery('name', 'homepage');
userPrefGR.query();
while (userPrefGR.next()) {
    userPrefGR.value = '/now/nav/ui/home';
    userPrefGR.update();
}

 

By setting the glide.login.home property and checking for any custom redirections or user preferences, you can ensure all users are directed to the same landing page.

Thank you, please make helpful if you accept the solution. 

Community Alums
Not applicable

Hi @shun6 ,

That's the right path you have chosen to make it default.

but, You will not see the new landing page until you log out and log back in again. ask the users to do so.

 

@Community Alums 
Thanks for your reply.
I tryed log out and log back, but Service Operations Workspace is still displayed.