Default Phone Variable Value

[akunk23]

Hello

Right now, when a user opens a service request, the form auto populates the phone number with the logged in user. I want the phone variable to be based off of the "requested for" variable. How would I go about doing this? Here is the script in the default value for the phone variable.

I'm not sure I'm wanting to actually get the userID? I may be wrong though. Thank you

[sumanteegala]

you can write an onchange client script on variable name requested for

if(newValue!='')

{

var reqfrm = g_form.getReference('requested_for', phne);

function phne(reqfrm(

{

g_form.setValue('phone',reqfrm.phone);

{

[Madhu27]

Please try this

    var ga = new GlideAjax('getUserInfo');

      ga.addParam('sysparm_name','userInfo');

      ga.addParam('sysparm_user_name',g_form.getValue('requesting_for'));

      ga.getXML(parseResponse);

      //Return results

      function parseResponse(response) {

              var result = response.responseXML.getElementsByTagName("result");

              var userPhone = result[0].getAttribute("userPhone");

              //Load Form with new phone number

      }

[akunk23]

In the Default Value field?

[BALAJI40]

Use this line of code in your default value section:

javascript:gs.getUser().getRecord().getDisplayValue("phone"); // This set the value of login user by onLoad

if you want populate the user phone number, on change of User you need to write onChange catalog client script.

[akunk23]

Balaji,

I'm trying to write the onChange catalog client script. Will I need to delete the default value script from the actual variable also?