delete the list of CIs from ServiceNow

gma
Giga Contributor

delete the list of CIs from ServiceNow.?

7 REPLIES 7

I have 1000+ ci to delete,is there any through import sets-transform map


Both are used to insert/update records not hard delete. If you want to make CIs inactive then you can use it and update your CIs.


For hard delete, Use background script from left nav. First try with 5-10 records then if this work fine then increase your limit to 1000.


Can explain me how to retire CI's from Snow