Deleted KB Article Still Appearing on Portal Search
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05-14-2024 09:22 PM
Hi,
I have encountered this defect where if a user tries to search a deleted article, it is still showing up. Do I need to configure something here or is this an expected behavior?
On platform view it is already removed:
On portal it's still showing. Ignore the articles with x mark and see article with yellow highlight below:
Appreciate any help I can get!
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05-14-2024 09:39 PM
HI @amielalcala did you try searching in other browser? is it show same thing? If it happens try clearing caches and test again
Regards
Harish
Harish