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09-15-2020 09:05 PM
Hello,
I'm trying to delete group member record in a subflow, but so far I'm not able to. I have tried using the group and user sysID as well as names. But neither one has worked.
I'm able to read the record and do check after reading it and comes back true, but I get an error when I attempt to delete the record.
Any idea what I may be doing wrong?
Solved! Go to Solution.
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09-23-2020 07:33 AM
Hi,
In order to resolve the issue, we needed to set the Record field of the step 2.2 "Delete Record" action to the following data pill instead: 2.1➛Group Member Record
This was the solution suggested by HI support.

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09-15-2020 09:22 PM
Hi Ziad,
If the subflow is part of scoped application then you have to ensure table application access setting of the target table has delete permissions enabled.
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09-15-2020 09:37 PM

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09-15-2020 10:19 PM
Is this a personal dev instance? If yes please share Instance URL with me.
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09-15-2020 10:25 PM
Hi,
Did you check any before delete Business rule on sys_user_grmember is blocking the delete operation?
check error logs
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader