I have a custom table u_mytable. It has a HTML field and when a user links a text in this field, can it be set to open automatically in a blank window. I am aware we can use the following: but I want to make it default if the user forgets to do this....
Hi Everyone, I am working on change request; the state of change request should not change to "Closed" if any of its change task are in open condition. Basically, I should be able to close change request if all the change tasks attached to it are in ...
Hi All , the RITMs which are created based on Virtual Agent suggestions should be accurately logged in the conversation log.Is it possible?
Q2. Once user fill catalog variables in catalog item form. before moving to check out. We are looking for "Save as draft". so that user can save the item as draft which allows user to save the form as draft even without filling all mandatory fields. ...
Hi.I have a question about my virtual agent.Please understand that I use a translator because I am Korean. I want to change the English greeting to Korean in box 1.It is assumed that there is a message within a particular variable.How can I change En...
Hi All, We have a classification prediction model to predict Assignment Group of the call based on account, short description and description. This is being called in Flow to update prediction to call. We have achieved 99% accuracy. But there are som...
Hi guysI have a simple onchange client script on description field on incident table My requirement is if user input is "//H$\\DB_Backup" then it should be accepted else not accepted Below is script but everytime getting not accepted even for exactly...
Hi All,How can we create Custom UI layout Activity creation in Process Automation Designer (PAD) and use it the playbook experienceThanks.
Dashboard with a text/dropdown search for parameters like node name, resource name.I have created a report for total alerts of a particular source and added it to a dashboard.Then total alerts populated on dashboard.I need to filter alerts based on n...
こんにちは。皆さんの知見がありましたら教えていただきたいです。 複数のデータセットに基づくレポートが、棒グラフまたは水平棒グラフで作成可能なことを確認しています。https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1587999 一方、タイプで「カレンダー」を選択した場合、レポート構造セクションにデータセットを追加できず、単一のテーブルに基づいたカレンダーしか作成できません。 複数のデータセットに基づくカレ...
Hi All, I have the following HTML, client <div class="row"> <div class="col-6 col-sm-4"> <div class="form-group"> <label for="u_business_cont">Business Contact(s)</label><span class="fa fa-asterisk mandator...
Dear ServiceNow gurus, I'm building SLA definitions and in the Stop Condition I want to use "Created is different from Updated".This is actually not possible, as "Updated" is a date field. I can only choose "Is different Hour, Day, Week,..."Is there ...
Hello team,Im trying to load data from 3rd party system via Data Source, type REST.Request action tested in flow designer returns below JSON.I configured below data source with this path. Cannot figure out why Im getting back this error. Cannot figu...
Hello, I am a new to ServiceNow and I need some assistance with creating an onSubmit catalog client script. The requirement is that the catalog item should prevent users from requesting the same item more than ten times within ten business days. Howe...
Under the Policy and Compliance module , once the control record status results as Non- Compliant , corresponding Issues are generated and those Issues get automatically assigned to the corresponding Control owner under which the issue is generated, ...
