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3 weeks ago
I have a Scoped App that will consists mostly of a Catalog Item and Flow, which will be used to request and remove users from ServiceNow groups (by deleting the appropriate "sys_user_grmember" record).
For the Flow I am using to delete the record, I have set it to run as "System User":
I have also set up a Cross-Scope for the deletion:
However, when I run a test, I get the following error:
Why am I still getting this error if I have the Cross-Scope Privilege already set for Deletions?
Thanks
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3 weeks ago
You may need to create this flow in Global Scope instead of a custom scope app to be able to delete the group members.
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3 weeks ago
You may need to create this flow in Global Scope instead of a custom scope app to be able to delete the group members.
Please mark this response as correct or helpful if it assisted you with your question.
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3 weeks ago
Thanks! I made a subflow in the Global Scope for the deletion part, and then I just call that subflow from my flow in my Scoped App, and it works!
