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Dell-Boomi integration with ServiceNow

Raju kunde
Tera Contributor

‎07-17-2023 08:05 AM

Hi All,

We are looking for "Dell-Boomi integration" with ServiceNow (EC to ServiceNow).

Since I have little experience with integrations, it would be very helpful if you could provide me with some guidance.

 

Thanks

0 Helpfuls
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2 REPLIES 2

Tushar
Kilo Sage
Kilo Sage

‎07-17-2023 08:16 AM

Hi Raju,

 

To integrate Dell Boomi with ServiceNow, you will need to create a connection between the two platforms.

you can use the Dell Boomi connector for ServiceNow.

The connector provides a number of pre-built integration flows that you can use to connect to ServiceNow.

Once you have created a connection, you can start to move data between Dell Boomi and ServiceNow.

You can do this by using the integration flows that are provided by the connector, or by creating your own custom integration flows.

Here are some resources that you may find helpful:

If you have any specific questions, please feel free to ask me. I will do my best to help you.

 

Mark as correct and helpful if it solved your query.

Regards,
Tushar

Manmohan K
Tera Sage

‎07-17-2023 11:26 AM

Hi @Raju kunde 

 

To integrate ServiceNow with Dell Boomi, you can utilize Dell Boomi's native connector - ServiceNow Rest Connector 

Refer ServiceNow Rest Connector documentation available in Boomi - https://help.boomi.com/bundle/connectors/page/r-atm-ServiceNow_REST_connector.html

 

Here's a high-level overview of the steps involved in integrating ServiceNow with Dell Boomi:

 

1. Establish ServiceNow Connection in Dell Boomi:
- In Dell Boomi, configure a ServiceNow connection using the ServiceNow connector or HTTP connector. Provide the necessary credentials and connection details to authenticate and establish a connection with your ServiceNow instance.

 

Refer documentation available to connect ServiceNow to Boomi using OAuth 2.0

https://help.boomi.com/bundle/connectors/page/r-atm-ServiceNow_REST_connection.html

 

Refer documentation for ServiceNow Operations such as Post, Put, Query etc supported by Boomi

https://help.boomi.com/bundle/connectors/page/r-atm-ServiceNow_Operation.html

 

 

2. Define Integration Process:
- Define the integration process in Dell Boomi by creating a new integration process or selecting an existing one.
- Specify the source and target systems involved in the integration, which would be ServiceNow and the other application(s) you are integrating with.

 

Refer video for steps  - https://www.youtube.com/watch?v=_bgzF5_5WC8&list=PL4f0Zwq9gwOnVGa-GiSRQvt1omL0uUGpM&index=2&pp=iAQB

 

3. Design and Map Data Transformation:
- Define the data mapping and transformation logic between ServiceNow and the target application(s) within the integration process.

- Map the fields, values, and structures between ServiceNow and the target system(s) to ensure seamless data flow and compatibility.

 

4. Implement Business Logic and Workflow:
- Incorporate any required business logic or workflow steps within the integration process to perform data validation, enrichment, or orchestration.
- Utilize Dell Boomi's capabilities such as decision shapes, scripting, and connectors to implement the desired logic and workflow.

 

Refer video for steps -http:// https://www.youtube.com/watch?v=RZ6lwGiQF2c&list=PL4f0Zwq9gwOnVGa-GiSRQvt1omL0uUGpM&index=6&...

 

5. Test and Deploy Integration:
- Test the integration process in Dell Boomi to ensure it functions as expected. Validate the data flow and behavior between ServiceNow and the target application(s).
- Once satisfied with the testing, deploy the integration process to make it active and ready for production use.



You can follow given YouTube playlist to utilize Dell Boomi's capabilities to orchestrate data flows, transformation, and integration processes - https://www.youtube.com/playlist?list=PL4f0Zwq9gwOnVGa-GiSRQvt1omL0uUGpM