Hello there I created a FLOW designer which will trigger when a email is sent with **** subject in it , we noticed that it is only working when I use my admin email ,If i sent an email from regular or ITIL users email its not working Can some o...
- Create a Service Catalog- Take two variables User Name - Reference [sys_user] New Password - Single Line Text- On Order Now Button- Using REST message on another instance selected user name should set the new password.-------------...
i have password 2 type field in a table and i want to match it with a field on catalog item. how to do it ?
Is it possible to prevent a GlideModal Window from closing when the user clicks outside of the window? Ie. I want to force the user to click within the Modal. The GlideDialogWindow natively seems to have this feature but it doesn't display as nicely ...
Hi All, This is an UI Policy script. I want to make the text KB article as BOLD. How can I do that? Can anyone suggest. Thanks, Priya.
I want that when a particular form open , color of a particular field should be red. Ex:- On incident form I add a field name as color, Now I want its default value should be red.
I'm having an issue with the reference icon not showing on a record. I verified that the glide.ui.reference.readonly.clickthrough in the sys_properties table is set to true. The puzzling thing is two fields are on the form that reference the same tab...
I am running into an issue with Flow. I have a flow set up to trigger when a new incident is created. In the flow I have an action that gets a string from a body of text. The test it gets back is between two words. From there I pass that onto an act...
Hi, I need to extract the time in below format - hh:mm:ss:ms i.e I require milseconds also to be dispalyed along with hours/minutes/seconds. Please suggest the approach. Thanks
Very simply put, I am running a query in scripts background and am getting the error 'cannot convert null to an object'. I'm not sure which piece is pulling back null. Can anyone advise what I can change in the script?The logs say the error is in lin...
Hello, Need help with a Business Rule script to calculate the value of a field based on other fields and calculations. Conditions set in 'When to run'. (function executeRule(current, previous /*null when async*/) { // Add your code here var price ...
Can you please help me with this.The problem should not be closed/resolved unless the problem task is closed.i had written a before business rule(update)(function executeRule(current, previous /*null when async*/) { var gr = new GlideRecord('pr...
Hi all, I have a requirement to display a custom alert when the Assignment group is changed to a particular group. We'd like to use GlideModal instead of the standard Javascript alerts to have more flexibility, but it's been a little challenging to f...
Running a fix script which returns about 300 records, each record will return 4 fields. What I want to do is put the entire contents in one array, and then for each record put that into an individual array. I know what I have below doesnt work but I ...
We have customised the login widget for the Service Portal modal login, so that ITIL users are redirected to the frameset view. The widget seemed to work fine in Madrid, but stopped working after we upgraded to New York. I've debugged the code and i...
