Hi, I had created workflow to send approval to user but the approval not generated.same things are working on the Personal Instance.but not on the client's instance. the workflow not attached to the Incident table. I gone through the link as https:/...
Hi, We're using schedule span to define start and end time. We've defined start and end time with a date as it is expected and set the "Repeats" to daily. Challenge we've now is, start date and end date are not updated everyday though we've set repea...
On the portal, Who can see "My approvals"? Some of them who are approvers are able to see it but some of them are not able to see even though they are the approvers. This user- Bernard Laboy has 59 approvals on the My approvals back end application b...
Hello, I have a problem with changing priority on incident when business criticality changes. I have used GlideAjax and now when i choose business service business criticality changes as well which is good but i have no idea how to make priority chan...
Working on ACLs to provide write access for a field on 'Location' table for role 'X'.By default all fields on 'location' table for role 'X' are read only. I want to make one field on location table for role 'X' to be editable. Please help me on this....
OK experts, I was looking at Script Includes(SI) and I noticed that some SI have: an 'initialize: function()' and some do not.some of SI have functions inside of 'initialize: function()' and some have functions outside of 'initialize: function()'. ...
I am working with a scoped app and one of the requirements is to have two "Create New" modules. I have a field named "type". One of the modules needs to open a new form with type set to "full_review". The other needs to set the type field to "fas...
I want a user with a certain role to be able to look at the customized task_sla list but it is not working. The user has the role: cx_procurement_manager. This is the script written under the view rule (CXP SLA is the name of the configured task_...
I am trying to revise the filter on a data table widget based on an event from another widget. The widget is refreshing, but its showing up blank. Could anyone suggest what I might be doing wrong? Client Script: function ($scope, spUtil, $location,...
Hi All, I am using the data table widget and am wondering if it is at all possible to have the filter reference a variable, i.e. user input. I am not quite familiar with widgets but I know that javascript can be run in the filter (only server...
Hi Developers, In the documentation says "True if the current record is valid or false if past the end of the record set." but I don't really understand what would make a record invalid. Could someone please explain me what "false if past the end of ...
I have a requirement for one of our internal teams that I don't think is unique, and there have been quite a few posts I've found that make reference to what I need to accomplish for them, so hoping someone might be able to provide some additional he...
I have a requirement to make a rest call using mid server and take action based on response. but the product is behind the proxy. I can't use mid server script include because I have to make synchronous rest call. I can't use HttpClient because I hav...
Hi All, I have the following type of files, i need to load in the ServiceNow and I want to call in UI Page Please guide me on how to do that. I want to add those field in Js include table as URL formate but I am not sure where I have to load and ...
Hi All Got myself stuck again, this time using a business rule. I have a script include doing something similar already so based this script on that but it does appear to be working. We need to populate the incident record with something from the s...
