I am trying to display a specific predefined checklist based on a subcategory selection. I understand that the checklist doesn't display until after the work order has been submitted. Here's what I have so far: I am trying to automatically set th...
How do I check Health Status of Service Now Instance I am logging in?
Hello everyone we have a view rule in which we are checking if the URL is from the portal or not based on that we are enforcing the users to some views. Below is the code we are using, and if it is in the portal there are some other views we are dea...
For service Catalog Using 'Lookup select Box' variable to insert user name from table 'sys_user' , it show limited number of records as user count is too high. My Requirement: 1)Want the usernam1 field in drop down format only 2)Is it possible to sho...
I am tasked with creating a Business Rule where it will auto-capture any Form (sys_ui_form) table changes (e.g. any new record or updated record in that table) and it will be put that into a new update set. I found this post by ServiceNowGuru and I ...
I am trying to query two different tables and want to print their results in the response body. First I am query the first table, so I want all the record's response then ll the record's response from second table. Through the below script when I am ...
Hello all, I face the following issue: I use the page list to two different tables. Let's mention them Table A and Table B. On table A, a search bar appears so I can search the records of the table (as shown in first image). However, on table B the s...
Hi All, I would like to seek assistance if anyone can provide a step by step procedure on how I can create a dialog box after logging in the instance? And after accepting the agreement, it stores my response in a specific table for auditing..
Hi,I would like to do something like this ==>Link to final task: <a href="https://my.service-now.com/sc_task.do?" + {taskid} + >Click Here </a>This output is part of a NOTIFICATION module in my workflow (in blue below). I am of the understanding that...
Hi i have the following field: no i want a Dictionary Override for inherited table. The target is to get the default value of the field --None -- but I can't do that. Which Value i have to set?
Can anyone please suggest how to auto close resolved case(n_customerservice_case) after 30 days? I had given System Property "case.autoclose.time" value to 30. Is it will work? Or Do I need to change any other configuration? Regards, Sruthi
Hi, I got no issue displaying all the variables below except just cannot get 'Cost_Centre' to display its value. The below code will only display sys_id for g_form.setValue('Cost_Centre',requestor.cost_center) on the form; Then if I tried 'requestor....
I'd like to display a message at the top of a Related List tab on a form. The message should be visible on the tab only, not at the top of the entire form and not on a section of the form. Is there a way to do this?
Can someone help me how to achieve this, we have a user-defined table in which we have a field called state when that record is created we have a trigger on that table which should create an incident, when creating incident we need to set the state t...
I found a great post from @Laurent C. that talks about building a processor to dynamically build a Visual Task Board for team members. A few questions that I was hoping someone that is more familiar with scripting would be able to help with Problem: ...
