Hello,I am stuck at a weird issue where I am not able to delete attachments via web service(SOAP) calls.Some Setting:1. The Scripted web service is in a scoped application.2. I am able to create attachments from the scripted web service, but cannot d...
Hi Friends,I want to create a new user in service now by using REST API with the specified user role to the user.my input is given below,{"user_name":"maheswar","first_name":"Shiv","last_name":"Maheswar","title":"Administrative Assistant","department...
Hello, I have written a component which I am using to pull back 10 incidents just to get my head around components and such. I followed this guide but it was riddled with errors -> https://developer.servicenow.com/dev.do#!/guides/orlando/now-experi...
var obj = { prodUsers: { "aatest15": ["test016", "Test Automation 2"] }, nonProdUsers: { "aatest14": ["test016", "Test Automation 2"] }};In this object aatest15 and aatest16 are users, test016 and Test Automation 2 are group...
Hello everyone, I currently have a workflow the leverages 1 day timers which after 1 day, it checks to see if a field is populated, then creates a task if it is. Let's say that field is populated within the first 3 hours of that timer, how can we f...
Recommended way to use getMessage() is var message = gs.getMessage("This is the message with params {0}", param); gs.addInfoMessage(message); Alternately, it can also be written as var message = "This is the message with params {0}"; gs.addInfoMess...
Hi, I have created a new custom field in cmdb_ci_service table and want that to be unique . I am trying to make the Unique filed as TRUE but it does not takes and not updating keeps as FALSE. I have checked all records though is my new instance there...
One of the default redirect options in a record producer is to redirect users to the generated task record (ID=ticket). I want to send users to a different variation of that form but I'm unsure how to derive the Sys_id of the newly submitted record p...
Hi All, I have configured the calendar invite from ServiceNow but its sending line below the image But I am looking for the below image Thanks
Team, I am trying to decode an URL, but I am getting undefined value. Could you guys know how to resolve it?Find below my code: function getParameterValue(pName){ var glideURL = new GlideURL(); glideURL.setFromCurrent(); var url = glideURL.g...
Hi Everyone, I have requirement to apply dynamic filter on reference field in UI Page. I have managed to access that variable value in client script of that UI Page but I am not sure how to access that value and apply dyanmic filte to reference fiel...
I want to understand the entire process flow for GRC module. Can I have the entire process flow.
My requirement is to push completed update from my instance to another instance(suppose client instance).pulling(retrieving) of completed update from one instance to another instance is available OOB. i just want to reverse this proccess.Has anyone c...
Hi All, As the 'Call' module is now deprecated in Orlando ServiceNow is directing us to use the Interactions instead on the Agent Workspace. We are looking to implement CTI integration however some of our customers do not currently use (or have imme...
Hello! Let me introduce a small utility might be helpful for some of you. Sometimes you need to reset passwords for multiple users in your environment. F.e. for users that have been locked out or for all active users in one particular department. In ...
