Demand Approval by Stakeholders

[mike_bush]

I'm starting to get to grips with Fuji Demand Management but wonder if am missing something?

I can attach Stakeholders based on the Portfolio - good.

These people can be marked as "Assessment Recipient" and they are sent questionnaires during the "Screening" stage - excellent.

They can also be marked as "Approvers" - BUT - I can find no way of getting Approvals sent out to them automatically when I move to "Qualified"?

So - what am I missing?

Mike

[amkatulak]

I had the same issue. I added a business rule that fires when the state changes to Qualified that runs the script below.

var grStakeHolder = new GlideRecord('dmn_stakeholder_register');

grStakeHolder.addQuery('portfolio',current.portfolio);

grStakeHolder.addQuery('approver','yes');

grStakeHolder.query();

while (grStakeHolder.next()) {

   //gs.log('Found an approver for demand ' + current.name);

   var grApproval = new GlideRecord('sysapproval_approver');

   grApproval.initialize();

   grApproval.approver = grStakeHolder.user;

   grApproval.state = 'requested';

   grApproval.sysapproval = current.sys_id;

   grApproval.insert();

}

[mike_bush]

Thanks Adam this looks great. BUT - I have tried this and although the User Approvals are attached as "Requested" they immediately jump into the "No Longer Required" state - any ideas what is causing this?

[amkatulak]

Have you tried turning on debugging to see what is changing the state value on approval?   Probably another business rule or something is running.

[mike_bush]

Not tried much debug - but have done some more experimenting. I felt I wanted the APPROVERS to be visible earlier in the process (so that they can be adjusted before start) so I moved the "create" BR to the SUBMIT stage - perfect - they all appear as "Not yet requested". Then I used the "Qualified" BR to set Approval = Requested at which point they all go "No Longer Required"!

So then I started reading WIKI articles on approval and they are all basically couched in "workflow" terms - SO - I thought - I'll have a workflow which attaches at "Qualified" and just contains a "Manual Approvals" entry to pick up Approved or Rejected by the first person and pass it to the Demand Approval field.

BUT this workflow, having attached and moved into the "Manual Approval" node immediately gets CANCELLED! Why? By whom?

So, as you say, something is interfering with the process - not sure where to start with debug - BR logging is horrendous!