Demohub Demo Data issue

[Bill Adamson2]

The Demohub installation process has been the same for years. But recently, the process requests that you Zboot the instance, and check the "Reinstall demo data after ZBoot".  We then have to raise a Support call to delete the demo data, which can take upto 2 days.  Can we not just uncheck the "Reinstall demo data after zBoot" and as such there should be no demo data afterthe zBoot?

[Tanushree Maiti]

Hi @Bill Adamson2 

Refer KB: KB0538835 How to request a non-production instance reset (zBoot) through Service Catalog 

[Tanushree Maiti]

Hi @Bill Adamson2 

Also check :Requesting a non-production instance reset (zBoot)

[Bill Adamson2]

Thanks for the response. The zBoot process is well known, but, in the DemoHub installation process, the zBoot has the "Reinstall demo data after ZBoot" checked, which I think is un-necessary. Can a DemoHub specialist clarify this point, as this makes the duration of the zBoot, then raising a support call to delete demo data, which is a part of the demohub install process extremely long and arduous.  

[Tanushree Maiti]

Hi @Bill Adamson2 

 "Reinstall demo data after zBoot" option must be checked when requesting a zBoot for a DemoHub installation.

This ensures that when the instance is completely wiped and reset to factory settings, the necessary base demo data loads automatically to serve as the foundation for DemoHub.

Refer: https://www.servicenow.com/community/developer-forum/zboot/td-p/1975691