Description field value displaying with HTML code in Service Portal

Pavan Dev
Tera Contributor

Incident description field displaying with HTML tags in Portal page. 

Code:

fields = $sp.getFields(gr, 'number,state,priority,sys_created_on,u_description');

Tried getDisplayValue() but no luck. Please find the image.

find_real_file.png

4 REPLIES 4

I tried that but didn't work.

Dan Conroy
ServiceNow Employee
ServiceNow Employee

You can try:

<span ng-bind-html="field.short_description.display_value"></span>

Assuming that field.short_description.display_value is where your value "<p>this is test</p> is stored.

That didn't work either. Description field is HTML field.

Code:

This is how I am getting all the fields to display

fields = $sp.getFields(gr, 'number,state,priority,sys_created_on,u_description');