How to check in script include if the user is using a mobile browser to view ServiceNow

[siakam]

I am currently working on allowing our users to access SN on mobile devices. When a user is accessing our SN instances from a mobile browser, we only want them to see the Service Portal. There are 2 ways that I'm thinking of doing this:

1. Create a script include that returns true if the user is on a mobile browser.
2. Check the transaction log table for the useragent

The problem with 1 is that I havent found any method that allows me to get the browser data correctly.
The problem with 2 is that the transaction log table isnt updated when the user is on the Service Portal.

I wanted to know if there was any way in a script include to determine what browser is currently in use?

Or

Is possible to get the transaction log table to log browser information when a user is on the Service Portal?

Or

Is there some other way of doing this that I havent found yet?

If its not possible, i

[Brian Lancaster]

I don't know if you can use a script include to check the browser since it is a Service Side and not client side.  As for logging when users are on the service portal take a look at sp_log table.

[siakam]

That table doesnt log the UserAgent information so it wont work.

[Michael Ritchie]

You can test, the "Testing for mobile devices in scripts" Doc article explains:

https://docs.servicenow.com/bundle/geneva-servicenow-platform/page/administer/tablet_and_mobile_ui/r...

[siakam]

This only works if youre using the Mobile UI or the mobile app. I need to do this check on the Service Portal