Description on a catalog item on the service portal

[DeIvory Gordon]

Hello,

The screen shot below is of the description on a form in the service portal.  I want the entire wording to be on one line or to put the link on the second line.  I do not know how to achieve this.  The text has to be verdana, bold, 14 point font.  Do you know how to achieve this? Thanks!

[Rafael Batistot · Accepted solution]

Hi @DeIvory Gordon 

Click the ⁠<>⁠ (Source Code) button on the rich text toolbar and replace all the code inside with this HTML block:

<p><span style="font-family: verdana, geneva, sans-serif; font-size: 14pt; color: #ff0000;"><strong>Please do not submit this form for SharePoint Access - For access to SharePoint use the SharePoint Access Request form:<br><a style="color: #ff0000; word-break: break-all;" href="https://gpihelpdesk.service-now.com/sp?id=sc_cat_item&amp;sys_id=4ebbf1a4db6e24509178d0b2ca9619f3">https://gpihelpdesk.service-now.com/sp?id=sc_cat_item&amp;sys_id=4ebbf1a4db6e24509178d0b2ca9619f3</a></strong></span></p>

[Tanushree Maiti · Accepted solution]

Hi @DeIvory Gordon 

Try with this:

Source code (click on <> on top of html editor)

<p>Please do not submit this form for SharePoint Access For access to SharePoint use the SharePoint Access Request form:</p>
<p>&nbsp;<a href="https://gpihelpdesk.service-now.com/sp?id=sc_cat_item&amp;sys_id=4ebbf1a4db6e24509178d0b2ca96193" rel="nofollow">https://gpihelpdesk.service-now.com/sp?id=sc_cat_item&amp;sys_id=4ebbf1a4db6e24509178d0b2ca96193</a>.</p>

[yashkamde · Accepted solution]

Hello @DeIvory Gordon ,

As per your requirement tried this on rich label text :

Also can be customized further for text color and fonts :

If my response helped mark as helpful and accept the solution.

[Ankur Bawiskar · Accepted solution]

@DeIvory Gordon 

did you try to play with the HTML within Description field?

[Aditya_hublikar · Accepted solution]

Hello @DeIvory Gordon ,

There Is Code option in editor as shown in image , click on that : 

Then you can add below Html code  there :

<p style="font-family: verdana; font-size;14px; font-weight: bold; white-space: nowrap;">Please do not submit this form for SharePoint Access - For access to SharePoint use the SharePoint Access Request form:</p>
<p>&nbsp;<a href="https://gpihelpdesk.service-now.com/sp?id=sc_cat_item&amp;sys id=4ebbf1a4db6e24509178d0b2ca9619f3">https://gpihelpdesk.service-now.com/sp?id=sc cat item&amp;sys id=4ebbf1a4db6e24509178d0b2ca9619f3</a></p>

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

[Ankur Bawiskar · Accepted solution]

@DeIvory Gordon 

did you try to play with the HTML within Description field?

[Aditya_hublikar · Accepted solution]

Hello @DeIvory Gordon ,

There Is Code option in editor as shown in image , click on that : 

Then you can add below Html code  there :

<p style="font-family: verdana; font-size;14px; font-weight: bold; white-space: nowrap;">Please do not submit this form for SharePoint Access - For access to SharePoint use the SharePoint Access Request form:</p>
<p>&nbsp;<a href="https://gpihelpdesk.service-now.com/sp?id=sc_cat_item&amp;sys id=4ebbf1a4db6e24509178d0b2ca9619f3">https://gpihelpdesk.service-now.com/sp?id=sc cat item&amp;sys id=4ebbf1a4db6e24509178d0b2ca9619f3</a></p>

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

[SusanJS · Accepted solution]

Do you have to show the full URL? If not, you could use part of the text as the link itself: 

<p><span style="font-size: 14pt;">For access to SharePoint use the <a title="SharePoint Access Request Link" href="https://gpihelpdesk.service-now.com/sp?id=sc_cat_item&amp;amp;sys_id=4ebbf1a4db6e24509178d0b2ca9619f3" target="_top">SharePoint Access Request</a>&nbsp;form.</span></p>