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09-30-2024 03:05 AM
Hi Team,
I have once requirement like below:
When we submit a story in service portal and When the submitter views the story in the portal which they submitted, Then they should be able to edit and update the acceptance criteria in the portal itself. Could you please help me on this requirement and it's urgent I need to complete it by today.
Thanks,
Jyothi
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09-30-2024 07:21 AM
Hi @Jyothi76
1st thing, try to add a meaningful Short Description please.
2nd
When we submit a story in service portal
Atul: Who is We here? Fulfiller? or end user?
and When the submitter views the story in the portal which they submitted, Then they should be able to edit and update the acceptance criteria in the portal itself.
Atul: No, AC is field in Story table and you need to map this field via variable but it is not easy bcz your requirement is any time AC can be changed.
Better to put AC when a user submitted the story.
Could you please help me on this requirement and it's urgent I need to complete it by today.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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