Developer Instance doesn't load from last two days

[Dk nov]

Hello,

Developer Instance doesn't load from last two days and can't click on Report either! 

[Dr Atul G- LNG]

mate, either wait or release the instance

[Vishal Jaswal]

Hello @Dk nov 

I believe it is a bad way of ServiceNow developer portal saying ignore your old instance and move on to continue with new instance.

[AndersBGS]

Hi @Dk nov 

as you might know, there is no support available from ServiceNow in relation to PDIs, hence you’re limited to two options:

•  wait, it should come online again after some time.
•  If you get tired of waiting. Release your instance and request a fresh installation. Note! Any work that hasn’t been backed up will be list for good.

[Ranjit Nimbalka]

Hi @Dk nov ,

Its very common to see Servicenow PDIs being inconsistent and not being available for use when Needed ! Here is something which you can follow to Fix / Overcome it...

Problem Statement : [ Facing one of these issues ?] 

1. PDI is Offline
2. PDI under maintenance mode.
3. Not Available due to unexpected maintenance Work.
4. Sorry, an error occurred or this page isn't available.
5. The instance is offline. Please check again in a few minutes. 
6. Failing to backup/restore.
7. All other Issues.... etc...

How can you Fix Yourself ?

[Servicenow do not support directly to fix your PDI, Its a DIY...]

1. You can Refresh your instace.
2. You can Wipe and Reset your instance [Risk of data loss]
3. You can release the instace and create a new PDI.
4. You can upgrade your instance.
5. When none of the above work > Create a new PDI 

How to Avoid this ?

1. Frequently Backup your instance Before EOD / Before session logout.
2. Login in Regularly once in a day atleast.
3. Keep an eye on community news for any PDI migration / Planed activity.
4. Never depend on PDI for your productive work Always use PDI for usecase testing or reference only.

Regards,

Ranjit