Developer instance is in Unscheduled Maintenance

Satishkotha
Tera Contributor

i am unable to access my PDI.

Satishkotha_0-1709029076498.png

 

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

 

I have been using PDI since this morning with no issues, but yes, I saw a few posts on the community about PDI offline. 

 

1. There is no support available for PDI.

 

2. If you can wait, more, let's wait 

 

3. You may release this instance and take a new one but in this case, you will lose your previous data. 

 

From going forward, try to take regular backup of PDI, to avoid any loss of update set in future. 

 

@Satishkotha 

 

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

omkar_jadhav_
Tera Contributor

hi @Satishkotha 
There is no support for PDI so apart from waiting u cannot do anything unfortunately.
The same case also happened with me a week ago but after waiting for 2 days it got solved automatically....if you can wait until it gets solved then there is no need to release instance OR
If it still does not comes up then please release n get a new one

AndersBGS
Tera Patron
Tera Patron

Hi @Satishkotha 

 

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

 

  1. wait - nobody can tell you how long it will take
  2. if you get tired of waiting, release your instance and request a fresh installation. Please note, that any work that you might have done and haven't backed up will be lost. 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/