Now Mobile App - Barcode Scan to create work order

emengel
Tera Contributor

Hello,

 

I have a client who would like to utilize a record producer we already have built for them in the service portal in the now mobile app so that users can put in tickets from their phones. The kicker is that the client would like the users to be able to scan a barcode on the device to populate the "asset tag" field in the record producer. What is the best practice for being able to do this? I have the record producer visible from the home screen of the app and users can open it. I am just missing how to add barcode scanning capability to the now mobile app for users to utilize their phone camera to scan the barcode. Any help or guidance is greatly appreciated. Please forgive me if I put this in the wrong group.

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